Rahat Engage
Talk to your customers where they already are.
Retailers and consumers will not install another app, and asking them to is how a loyalty program dies in its first month. Engage runs the whole program through the messaging apps already on their phone.
Poin saya sekarang berapa ya, kak?
420 poin. Bisa ditukar hari ini di Toko Berkah Jaya.
Tukar semua ya.
Sudah. 420 poin dipakai di kasir.
The whole exchange ran on WhatsApp. The redemption at 08:31 is the same line the dashboard reads.
- 10+Messaging platforms supported, from WhatsApp to web chat.
- ZeroApp installs asked of a retailer or a consumer.
- First-partyThe data comes from the conversation, with consent attached.
One program, every channel they use
The program is the same wherever it runs. Adding a channel does not mean rebuilding the campaign behind it.
WhatsApp Business API
The channel most retailers in Indonesia already live in.
LINE
Reach an audience that never left it.
Telegram
Fast and secure messaging at scale.
Facebook Messenger
Engage across Messenger.
Instagram DM
Reach people where they already interact.
Web chat
Visitors on your own site, in real time.
E-commerce chat
Connect inside the marketplaces you already sell on.
Custom API
Integrate with the systems and platforms you already run.
Twelve programs built on the same engine
Each one is a configuration, not a build. That is why a second program costs a fraction of the first.
- 01Retailer loyalty
- 02Consumer CRM
- 03Campaign registration
- 04Lead generation
- 05Product authentication
- 06Event registration
- 07Survey and feedback
- 08Customer support
- 09Referral program
- 10Affiliate program
- 11Training and certification
- 12Gamification and quests
From a social ad to a returning customer
Seven steps, one conversation thread. Nobody is asked to start again in a different place, which is where most of the drop-off in a campaign actually happens.
- 1
Exposed
Sees your ad on social and taps through.
- 2
Engaged
Lands in the chatbot and answers a few questions.
- 3
Eligible
Qualifies for the program, or does not, on the spot.
- 4
Delivered
The sample or voucher arrives at home.
- 5
Feedback
Reports back through the same thread.
- 6
Rewarded
Gets a voucher for the next purchase once validated.
- 7
Loyal
Stays in the program and hears from you again.
What the conversation leaves behind
Every exchange is data with consent attached, and it lands in the same place Rahat Field writes to. Insight reads both without anyone joining them up afterwards.
- Data collection
- Campaign automation
- CRM and audience
- Transactions and conversions
- Engagement analytics
Run one program and see what it returns.
Bring a campaign you are already running. We will show you what the same thing looks like when the conversation, the reward and the reporting are one system.